AI Voice Agents

Self-Managed BPO with AI Voice Agents

Replace expensive call centers with intelligent AI voice agents. Deploy, monitor, and scale your customer care operations with Groclake's agentic BPO platform.

Groclake Agent Management Dashboard

Why Choose AI Voice Agents?

Transform your customer care operations with intelligent AI agents that deliver superior performance at a fraction of the cost.

90% Cost Reduction

Save over $3.2M annually compared to traditional 100-agent call centers. Pay only $0.05-0.15 per minute vs $15-25/hour for human agents.

24/7 Availability

Never miss a customer call. AI agents work around the clock without breaks, holidays, or sick days.

Multilingual Support

Serve global customers with native fluency in 50+ languages. No need for separate language-specific teams.

Instant Scaling

Handle call volume spikes instantly. Scale from 10 to 1000 agents in seconds without hiring or training.

Continuous Learning

AI agents improve with every interaction using reinforcement learning. Performance gets better over time, not worse.

Advanced Analytics

Real-time performance monitoring, sentiment analysis, and predictive insights for continuous optimization.

Advanced AI Capabilities

Built on Groclake's enterprise-grade AI infrastructure with advanced features for superior customer experience.

Dynamic Agent Routing

Intelligent call distribution based on customer intent, agent expertise, and real-time performance metrics.

Enterprise Security

SOC 2 compliant with end-to-end encryption, PCI DSS compliance, and comprehensive audit trails.

Performance Optimization

Real-time monitoring of KPIs including CSAT, FCR, AHT, and custom metrics with automated optimization.

Human Handoff

Seamless escalation to human agents when needed, with full context transfer and conversation history.

Performance Metrics

Average Response Time< 2 seconds
First Call Resolution85-95%
Customer Satisfaction4.7/5.0
Uptime Guarantee99.9%
Language Support50+ Languages
Concurrent CallsUnlimited

Cost Comparison: Human vs AI Agents

See the dramatic cost savings and performance improvements with AI voice agents.

Human Agents

Traditional BPO Model

Hourly Cost$15-25/hour
Setup Time2-6 weeks
Training Cost$2,000-5,000/agent
Annual Cost (100 agents)$3.6M+
Limited to business hours
High turnover rates
Inconsistent performance
Language barriers
Recommended

AI Voice Agents

Groclake Platform

Per Minute Cost$0.05-0.15/min
Setup Time24-48 hours
Training Cost$0 (Auto-learning)
Annual Cost (100 agents)$400K
24/7 availability
Zero turnover
Consistent high performance
50+ native languages

Annual Savings

$3.2M+

89% cost reduction

Ready to Transform Your Customer Care?

Join leading enterprises using Groclake's AI voice agents to deliver superior customer experience at 90% lower cost.

Questions? Reach out to our team:

team@plotch.ai